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Shipping Policy

We are currently experiencing shipping delays.

Though most of our items are still running at standard production times, we are unfortunately experiencing significant delays with our suppliers in Ukraine. Please note that orders placed with our manufacturers in Ukraine will most likely be delayed by several weeks. If you need an item by a certain date (or if you have any questions about which items are being affected), we kindly ask that you please contact us before placing your order. We won't be guaranteeing delivery times at this time, but we can give you good information about what can and cannot be delivered and their current delivery schedules. Beyond that, your best bet is still to look for items that are in stock. If an item is listed “In Stock,” it means we have it in the store and can ship it the same day in most cases.

Thank you for your understanding and your support of our manufacturers in Ukraine during this difficult time. If you have any questions, please don't hesitate to call 816-368-5819.

Shipping Policy

Items that are in stock will typically ship from our Kansas City shop within three (3) business days. If an item is in stock, the phrase "in stock" will be in the item's listing. If you purchase practice wear or shoes and the item(s) are not in stock, they will need to be ordered from the manufacturer. This can sometimes take as long as two weeks or more. Please note that 3-day shipping (or overnight shipping) selected at checkout applies once we receive your item(s) from the manufacturer. If you have an urgent deadline, please contact us to discuss delivery times for specific items BEFORE making your purchase. We cannot guarantee a specific arrival date. Rush orders are almost always possible with upgraded shipping. Once we receive your item from the manufacturer, it will be inspected for quality and shipped to you.

Custom ballroom and Latin dresses will be produced within the time frame specified at time of purchase. Each dress is different and may require different production times. Please contact us if you have any questions regarding the production time of your custom dress. 

Shipping Outside of the US

If you need your order shipped to a country outside of the United States of America, the option is available during checkout. Just choose your country and the shipping price will populate. We use Fed Ex International Priority for all international shipments. Most shipments take 3-4 business days to be delivered once they have left our facilities. The current shipping fee for international shipments is $55 USD.

Cancellation

An order may be cancelled up until payment has been processed. Once the payment is processed, the buyer is responsible for the payment. Item(s) cancelled after 24 hours of the order placement are subject to a 10% restocking fee.